Following last night’s incredibly frustrating and disappointing turn of events in (and outside of) Cabaret Voltaire Edinburgh, we thought it was only right that we explain fully what actually went wrong. First of all we want to say we loved playing the show, and would like to thank everyone who was there for being a great, great audience.
Initially, we were under the impression that this would not be a ticketed event. It would be £4 on the door not £6 which they charged some people and the capacity would be 250 – a reasonable number for a room the size of Cabaret Voltaire. Then, on Monday (16th Jan) I find out VIA A TWITTER FOLLOWER OF OURS that tickets have gone on sale on Ticketweb. The venue made the valid point that it’s cold outside and big queues are an unnecessary evil, and we understood that but we could have been told about the online sales, having already informed our mailing list and FB & Twitter followers that tickets were on the door.
So, upon speaking to the booker at Cab Vol, they agreed to stop selling the advance tickets, so that those we had informed of the ‘door only’ deal would not be disappointed. I was told at that point that we had done 200 sales in that first hour, and that it would stop at that, and we would stretch the room a bit and do another 200 on the door. In hindsight, even that is way too many for the downstairs venue. I should have said so at the time, but I didn’t and I feel bad about that. Sorry.
Then, having finished soundcheck (a little bit late – our fault entirely) we learned that the advance ticket sales had been 400, not 200, and that there were still plans afoot to sell the further 200 on the door. Using all the maths skills at our disposal, we quickly realised that’s exactly ummmm… too many people for that fucking venue! Their plan was to shove the extra bodies up into ‘The Speakeasy’ (the bar upstairs) where they would stream the show on a television, to which we replied, “WHIT???!!!!”. They were actually going to make people pay money to go upstairs and watch it on the telly! After 30 mins of negotiations with the management, we decided finally that those people would not be charged if they decided they wanted to have that ‘unique’ experience. So we ended up with around 460 folk inside, still too many in our opinion.
There were those who gained admission and got downstairs only to find that they couldn’t see or really hear anything of the show. In the apparent absence of an apology from the venue, we’d like to apologise to all of those people, and we hope that in reading this, there is at least a valid explanation provided on our part as to why the show basically never happened for you. I hope it doesn’t put you off coming to see the band again. We love what we do, and the reason for the slightly vitriolic posts last night was that we were just genuinely upset. Angry as hell, but also truly upset and disappointed that we appeared to have let people down.
To those who complained that we arrived on stage 25 minutes late, I will apologise, but the reason for that was I was playing a few songs outside for those not even fortunate enough to be in from the cold.
It’s also important to add that we don’t wish to tar the ENTIRE staff at Cabaret Voltaire with this tarry, tarry brush. The bouncers were polite enough to us personally, and the bar staff and the two people at the door were just doing their jobs. No beef with them (and sorry for giving the lad on the door a bit of hassle – that was a particularly low point in the night).
Thanks for reading all the way down.
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33 comments
Bethany says:
Jan 20, 2012
Sweet Lord. I wasn’t even in Scotland last night (hell, I’m in America), but this makes me love you guys a million times more. Cheers! All hail Frightened Rabbit and their magical apologetic skills.
Joel says:
Jan 20, 2012
I live thousands of miles away and obviously have no first-hand experience of this event. However, I truly hope that other professional musicians take note of how y’all handled this. As much as I would probably have been pissed, at least you, as a band, took the initiative to straighten out things. Cheers. And best of luck!
Chris says:
Jan 20, 2012
dw guys it’s ok
Darren Stables says:
Jan 20, 2012
Well said lads… a sincere apologly and lets face it s*it happens from time to time… If this has put anyone off from coming to another FR gig then they cant really call themselves fans of your music! Hopefully we get another Edinburgh show in the near future!
Keep you chin up and enjoy tonight, I may even venture up to Aberdeen for the gig
Ryan Thomson says:
Jan 20, 2012
It was a great show, more than worth the wait. No one can fault you guys, you were immense and going outside to play for the unfortunate was above and beyond the call. Pity the greedy pricks running Cab Vol ruined what should have been an all around good night for everyone, overselling to that extent is inexcusable. Sad, since it’s otherwise quite a decent venue. Glad you called them out on it while on stage.
Laura says:
Jan 20, 2012
That was a very sincere apology and nice comedic ending to put a smile on your reader’s face. Good work.
Bryan says:
Jan 20, 2012
Well done for communicating with the fans guys. Sounds completely outwith your control and – though I wasn’t there – sounds like you’ve genuinely done your collective best even to the point of going outdoors to play to the people that couldn’t get in. Top blokes! Hope everyone’s satisfied (or as much as they can be) with what you’ve put up here.
David Hanvey says:
Jan 20, 2012
The concept you guys had was great and hats off to you, but it appears someone out there was trying to cash in on what should have been an intimate and special occasion for your fans. Don’t think it should be you guys apologising.
Mikey Cianchette says:
Jan 20, 2012
I didn’t go because I live in Maine, in the U.S.
You should come play a show here because that would be pretty awesome. Alright?
I’m also sorry for what happened.
I feel like if only I had been there none of this would have happened. It’s all my fault.
john mclean says:
Jan 20, 2012
i am still furious at yous
Jamie says:
Jan 20, 2012
wowzers this seems like a total farce, shame they don’t have Jim at Cab anymore to sort this out!
Jim Gellatly says:
Jan 20, 2012
Well said. It’s a real shame, and hopefully nobody will be put off the band and everyone will understand. Jim x
Danny says:
Jan 20, 2012
Seems most of what happened was out-with your control (dog and cat cruelty aside) but what it does highlight is that there are venues/promoters out there that will screw over both bands and punters at the drop of a hat.
Usually they do this with bands that don’t fill venues (I’m sure you will have had some bad experiences in the earlier stages of being in a band) but it also seems that the contempt, not to mention ££££ over everything else is still rife even when you get to the giddy heights that FR have now reached.
Hopefully nobody will be put off FR by this as it is clear you don’t hold your fans with the same contempt that the venue quite obviously did.
Bart says:
Jan 20, 2012
Killing dogs, binning cats, freck… all you need is biting heads off of doves and eating them and it’ll be a Ozzy concert.
By the way, when are you coming to Boston…we desparately need a show like this.
Chris B says:
Jan 20, 2012
Aww bless you guys! I didn’t go to the gig but if anything it’s the fault of the club promoters, not you guys. Besides the bit about the dog’s funeral expenses may have increased my love that little bit extra.
Jase says:
Jan 20, 2012
Onwards n upwards guys – stuff like that happens I guess but as long as you keep rockin’ thats the main thing! Better luck next time.
Caitlin says:
Jan 20, 2012
The fifteen-minute show outside was still well worth it for me! Mess-ups happen, how you deal with them is all that matters. And coming out to play for us in the cold was super aces. x
joker says:
Jan 20, 2012
shower of shite
Deborah says:
Jan 20, 2012
Not your fault. Shit happens. You can come play in my back garden in the summer and I won’t charge a sodding thing if that helps .
superman says:
Jan 20, 2012
shut the fuck up they apologised.
Lana says:
Jan 20, 2012
I was one of the lucky ones who was actually in the gig and I thought you were brilliant, on top form. I took my boyfriend too and he has been well and truly converted! I don’t think any of this was your fault, its simply a case of the venue being greedy and it is unfair if anyone is taking it up with you guys. I think it was positively chivalrous that you played outside for those who couldn’t get in, it’s also great that you have kept everyone so informed about what happened. You are top guys and that is the end of that.
Richard Cobb says:
Jan 20, 2012
Legends!
Dr Jesus McSuction Esq. III says:
Jan 20, 2012
I had 5 of my limbs amputated due to frostbite gangrene, can you return them, or at least pay some of my medical fees? Also the capo incident lasted at least 12 minutes, don’t you try to underplay it now. Aside from not playing Audience And Audio, you did a good show. I think. I wasn’t there.
Dan Hood says:
Jan 20, 2012
I’m really sorry it turned out that way for *you guys*. You were just as much victims as the concertgoers, and I don’t think that you guys could have handled this much better. This is an obvious mistake on Cab Vol’s part, and *they* should really be the ones issuing the apology. You guys really show the quality of your character by doing this, and I seriously applaud you for this.
And I think playing music for those that didn’t get in is a perfectly acceptable reason to be 25 minutes late.
M Armstrong says:
Jan 21, 2012
The mini show outside was awesome! For someone to come out and say “sorry guys” meant the world to me and my friends! So much respect to you all, I’m glad to be scottish!
Luke Moseley says:
Jan 21, 2012
I was not at the gig but saw you last year in Leeds and I have to say that this is potentially one of the best sorry/explanation letter type things I have seen any band post! Fair play for taking the time out to actually let people know the reasons
conor says:
Jan 21, 2012
thats fair enough lads. i was standing outside for about 2 and a half hours and at about 12 was like 20 people away from getting in. unfortunatley left before scott came out and im gutted. i was at the avalanche gig you did last year and thought it was the best show iv seen. im not put off seeing you guys next time your in edinburgh or anywer else for that matter. your an amazing band and i love your songs. FR FOR LIFE
rhea says:
Jan 24, 2012
dudes, you really are legends. this is a very nice apology. keep the good work goin’! I’m looking forward to the new cd! best
drawlerofBrawth says:
Jan 24, 2012
absolutely shocking unprofessional behaviour by a promotor. was it promoted by cab vol themselvesor an outside hire?
Kerrae says:
Jan 29, 2012
Hey guys. Yup I’m from Edinburgh and heard about this. Apparently there was no way to clap your hands at the end of each show and you were so trapped aw people and usable to enjoy you guys
even talk people (aka taller than my 5″2 stance couldn’t move it was so rammed
I guess it only shows your huge popularity here but very bad form for Cab vol
its suffocating down there when its half busy. What have Cab Vol said as a res. ponse? I’m glad I never went and when my friends told me they were charged to watch yours in the speakeasy I was gobsmacked! I’ve tickets for youse at Picturehouse on 10th Feb PLEASE don’t let them do the same
although I know them to be far more reliable
so can’t wait
Keith says:
Jan 30, 2012
There has got be a song in this sorry tale … perhaps titled
Frozen fans + Lost Capos
Then fit
Caberet Voltaire, Dogs shot in face, Cats in bins
‘Live’ shows upstairs into some verses ending
‘And then for the final encore
we shot the lad on the door’
Bad as it sounds I still wish I’d been there, FR worth a bit of pain
April says:
Jan 30, 2012
I love you guys!!!…and so does my dead dog:D
Justin says:
Feb 2, 2012
Why Caberet Voltaire though??? For a gig it can only realistically hold 200…….that place was always overselling gigs and ramming their club nights with no regard to their punters. The Caves- now that is a venue!